Exacta Labcenter offers nationwide support for laboratory equipment, both on-site and at its own laboratories.
Our highly qualified technicians allow us to provide technical support for the entire life of the instrument:
- Post-sales technical support services
- IQ/OQ/PQ certification, qualification, and validation services for your laboratory equipment
- Instrument calibration and adjustment services
Our technical support service is guaranteed by in-house technicians with years of experience in the world of laboratory equipment.
From instrument calibration to IQ/OQ/PQ validations; from installations to testing of your equipment; remote assistance to help you resolve issues with your laboratory equipment at any time, as well as on-site inspections for effective and reliable resolution of your problem.
We offer regular and extraordinary maintenance contracts for your instruments, as well as on-site or on-site repairs, depending on the complexity of the requested service.
We also offer an instrument relocation service, assisting you in setting up your new laboratory according to your needs.
Technical support for every type of laboratory instrumentation
Our support service covers a very wide range of laboratory instrumentation, from basic equipment — such as stirrers and mixers — to more complex and specialized instruments.
We specialize in particular in the technical support of:
- Sterilizing autoclaves
- Technical and analytical balances
- Climatic chambers, incubators and ovens
- Microscopes
- Chillers
- Thermostatic baths
- Laboratory refrigerators and freezers
- Distillers and rotary evaporators (a.k.a. rotavapors)
- Spectrophotometers
- Titrators
- Viscometers and rheometers
- Densimeters and refractometers
- Mixers
- Muffle furnaces
Whatever instrument is in use in your laboratory, our technicians are able to intervene with specific expertise, ensuring operational continuity and regulatory compliance over time.
On-Site Assistance
Our team of technicians can meet your needs directly at your company. The service includes on-site intervention with the necessary tools to resolve your laboratory needs, including calibrations, qualifications, and validations.
OUR CERTIFICATIONS:
ISO 9001:2015
Quality System
ISO 14001:2015
Environmental
ISO 45001:2018
Health and safety at work
OUR STRENGTHS:
Spare Parts
Intervention Times
Telephone availability
tecnici qualificati
Accredited instrumentation
ACTIVITIES / SERVICES
Ordinary and
extraordinary maintenance
Maintenance Contracts
Calibrations and Adjustments
Qualified technicians
Validations IQ/OQ/PQ
Certifications
Global Service
Instrumentation transfer
On-site & in-site Services
Installation and testing
Remote assistance
ISO 17025 calibration,
through national and
international
accredited centers,
and verifications
of primary instrument
standards
Inspections
